Frequently Asked Questions
Answer Returns Policy
If you are not satisfied with your purchase for any reason you may return your item only if unworn and in AS NEW condition within 14 days of receiving it.
Any return postage costs are to be covered by customer unless item has a manufacturing fault. We suggest all return postage be tracked as we take no responsibility for item until returned to factory.
Change of mind and sizing issues are rectified with store credit.
A refund will only be given in the event the garment is faulty.
Please note: Any items returned and don't present in AS NEW condition will not be credited, exchanged or refunded.
Outlet and sales purchases are FINAL no refunds or exchanges.
AS NEW means with TAGS, undergarments worn when trying on, any items that are soiled, worn, laundered will not be accepted.
PRODUCT DISCLAIMER/CARE INSTRUCTIONS
Pilling can occur on sublimated
fabrics when it comes into
contact with rough surfaces.
Due to the nature
of such fabrics this is an issue
we can’t avoid.
Please ensure that you make sure
to avoid contact with rough
surfaces that may
cause pilling as
Chalk Gymnastics Wear
will not be replacing nor repairing
garment if pilling occurs.
DISCLAIMER & CARE INSTRUCTIONS:
HOW TO WASH A COMPETITION LEOTARD
Chalk Gymnastics Wear offers fabrics that are produced to meet our stretch and quality standards. Chalk
Gymnastics Wear takes tremendous pride in having the best fabrics in the industry. As the leader in
performance apparel, it's important for us to advise you of the tendencies of certain fabrics, as well as practices
Our fabrics can be grouped into two categories:
• Long Wearing Durable Fabrics: Nylon/Spandex, Velvet, DryTech, Brushed Tricot, TechMesh, Campus
Stretchtek and Campus Performance Mesh.
• DryTech may shrink when heat is applied.
• Sequinz cannot be applied to Velvet or Mesh.
• Special Care Fragile Fabrics: Hologram, Mesh, and Nylon/spandex with Foil (Mystique)
• Note that certain high fashion fabrics are more susceptible to wear and fading than other traditional long
wearing, durable fabrics. Hologram and Nylon/Spandex with Foil (Mystique) fabrics will dull slightly in
jeweled areas due to heat application.
Fragile Fabrics need extra special care:
• Repeated wear and washing may cause the fabrics to fade or lose foil.
• Alcohol in all aerosol products, such as hairspray, affect these fabrics. Please cover garment before applying.
Perfumes and body lotions can also affect fragile fabrics.
• Deodorants and perspiration may cause these fabrics to color bleed, fade or lose foil, especially when the two
colors meet under the arms. We recommend the use of pure crystal deodorant, which does not contain
• Mesh could potentially be damaged due to the rigors of certain routines, where person to person contact can
add stress to the fabric. You are free to order this fabric, but do so with great discretion because Chalk
Gymnastics Wear will not guarantee the life span of this fabric. If you choose to use mesh in a design you will
be asked to sign a waiver. The waiver states that Chalk Gymnastics Wear will not be responsible for replacing
or repairing your garment(s).
• Color transference or color bleed occurs when a white or light color fabric is combined with a bright or dark
color fabric. This is a common industry problem and can become obvious under certain conditions, especially
when a light color garment is worn under a dark color warm-up or short and/or when damp garments are left in
gym bags. It is impossible for Chalk Gymnastics Wear to guarantee that our fabrics will not bleed, even by
following proper washing instructions, due to the individual nature of each athlete's wear/washing procedure.
The following is a list of fabrics that may be at greater risk for color bleed, when combined with white or light
color fabrics: Berry Mystique, Black Mystique, Navy Mystique, Red Mystique, Rich Red Velvet and Merlot
Mystique. You are free to order any fabric and color combination, but please do so with great discretion. If you
choose to combine light and dark colors, Chalk Gymnastics Wear will not be responsible for replacing your
garment(s) if color bleed occurs.
• Fabric softeners negatively affect the adhesives used in our garments, causing the foil on our fabrics to discolor
and the embellishments to fall off.
Fabric: All fabrics 84% Polyester / 16% Spandex Disclaimer: Pilling may occur on polytek and
subfuse sublimated fabrics when it comes in contact with any rough surface. Examples are mats,
grips, floor mats, etc. The back/bottom area of the garment tends to pill easier than other areas.
Unfortunately this is an issue we cannot avoid due to the nature of the fabric. Chalk Gymnastics
Wear will not be responsible for replacing or repairing your garment if pilling occurs.
Important Washing Instructions for all fabrics:
Garment(s) must be washed separately. Turn garments inside out. Use a mild liquid detergent, gently hand
wash in a large volume of cold water. Rinse immediately.
DO NOT allow garment to soak. Pat dry with a clean towel and use a thick plastic hanger to air dry.
DO NOT use fabric softeners or Wool Wash. These products negatively affect the adhesives used in our
garments, causing the foil on our fabrics to discolor and the embellishments to fall off.
DO NOT dry clean. Dry cleaning uses harsh chemicals that can damage the fabric and embellishments used in
DO NOT iron. The heat from an iron can melt and/or discolor the delicate fabrics in our garments. Excessive
heat can also weaken the adhesives used to attach the embellishments to the garment and cause them to fall off.
Chalk Gymnastics Wear will not guarantee any garment that is not washed and dried as directed. If you choose
to combine sensitive fabrics and colors, it is at your own risk. Chalk Gymnastics Wear may refuse returns on
special orders in those combinations